We strongly encourage the participants to use goggles. Goggles allow participants to see better and gain confidence sooner.
We have a no cap/no swim policy to keep hair out of the way and to keep the water cleaner and consequently use fewer chemicals.
Rinse and powder silicone & latex caps after swimming to make them easy to put on the next time.
Rinse bathers out after swimming to rid them of chlorine and they will last a little longer.
We strongly encourage customers not to wear jewellery in the pool.
If your child has had an upset let the teacher know; it impacts on their swimming lesson.
All information will be distributed to parents and participants via the notice board and/ or newsletters/ email and facebook. This is in line with our philosophy of caring for the environment by not using unnecessary amounts of paper. Please ensure you keep updated with the latest information.
Arrive at classes a few minutes early. This makes everyone’s day less stressful.
Please address any concerns about anything to us immediately. We are here for you to make this the best place to learn to swim.
We do not loan goggles or swim caps due to the potential transfer of conjunctivitis and possible head lice.